Sunday, December 16, 2012

Final Paper - Social Media in Nepal, China, and India

Introduction

As technology continues to develop, we continue to create more and more ways to communicate. With the advent of the Internet, later followed by the World Wide Web, the way we communicate with others has changed dramatically. Of the many forms of communication that have come from the World Wide Web, one of the most notable is social media. Those living in the United States are likely quite familiar with social media, and most have access to it. However, social media has grown differently in other countries. Social media is being widely adopted in the Asian countries of Nepal, China, and India and have become and important means of communication and expression in their cultures.

Nepal

Social media has only recently become a part of Nepal but is being adopted rapidly. Despite being considered behind technologically, Nepal has quickly adopted information technology, connecting them individually to one another and the world. According to data from The World Bank for 2011, Nepal has a population of nearly 30.5 million people, 43.81% or nearly 13.5 million Nepalese have a mobile phone subscription, while only about 9% or less than 3 million Nepalese have Internet access [1]. Due to socioeconomic gaps in Nepalese society as well as the varying terrain – from the tallest peaks in the world to just above sea level – very few people have access to The Internet, and under half have mobile phones. According to Ghanashyam Sharma and Bal Kirshna Sharma, access to The Internet and social media is changing the cultural structures in Nepal as the youth adopt popular culture from around the world: challenging the knowledge controlled by Janne and (Nepalese wise men) educators, the inaction of politicians, and the traditional hierarchical culture of Nepal [2].

From my own interviews with Nepalese students who came to St. Cloud State University (United States, Minnesota) for international study, I learned that social media was commonly used by young people in cities and that it was common for them to have Internet access and mobile phones, and also learned there was much more limited technology in other areas of Nepal. Some of the common services used in Nepal include facebook, YouTube, Twitter, Blogspot, LinkedIn, and Blogger. According to socialbakers, a social network analysis site, there are nearly 2 million facebook users in Nepal which is about 81% of the online population and 6.65% of the total population of Nepal [3]. Additionally, according to Alexa, a website analysis site, facebook is the most popular site in Nepal, YouTube is third most popular, Blogspot is 6th, Twitter 12th, LinkedIn 13th, and Blogger 14th [4].

There is limited data published on the number of Nepalese users of the preceding sites, but considering facebook is the most used and only reaches 6.65% of the total population, we can assume the descending sites have fewer users, but still a significant enough number to receive a high popularity ranking. When considering the number of Nepalese who have mobile phone access versus Internet access and the number of facebook users being around 81% of the online population, we can conclude that these websites are mainly used by those with Internet access rather than those with mobile phones. This conclusion seems sensible due to the lack of information infrastructure in Nepal. To better understand the Information infrastructure in Nepal, we can draw on Sharma and Sharma's study which detailed that not only is Internet access rare outside of cities, but it is also slow and unreliable where it is available, as well as in their discussion of power shortages in cities limiting access to The Internet [2].

Despite the lack of well-developed infrastructure, Nepalese continue to use social media in cities, including for political purposes. Nepal has recently become a democratic country after the Maoist Insurgency, but despite this, the Nepalese government has yet to draft a Constitution [5]. In response to this, Nepalese youth have used social media to demand a functioning government. According to Voice of America, several protests were organized in May of 2011 in Nepal through social networking sites such as facebook by a group called NepalUnites [6]. They go on to explain that the constitution for Nepal was to have been drafted by May 2010, but the government had already missed two deadlines [6]. Another source, GlobalVoicesOnline, pointed out that this protest was unique in its use of social media, while also quoting popular Nepali blogger Deepak Aryal, and columnist C K Lal, who criticized the protests by bringing up that the lower classes could not access social media, and that the protesters were privileged class youths [7]. This shows us that Nepalese have begun to use social media as a means of political activism, but also brings up a deep class rift in Nepal that is reflected by who has access to social media.

Despite social media being recently adopted by Nepal, it's use by journalists also shows that it has quickly gained importance. According to two surveys of Nepalese journalists, the majority of Nepalese journalists use social media for a variety of purposes including blogging, information gathering, and communicating with one another [8]. They also found the majority of journalists believe social media is important in news reporting [8]. It is clear that social media has begun to play an important role in Nepal, and that it will continue expanding. Although the majority of Nepalese do not have access to social media, and those who do are mostly youths of privileged socioeconomic status living in urban areas, it is still being used for a variety of purposes including journalism, political activism, and education. Although it may be some time before most of Nepal has access to social media, it appears to be a significant part of the countries media.

China

China is the worlds largest user of social media, but this is not reflected by their use of websites such as Twitter and facebook. Twitter and facebook are blocked in China, and are unlikely to gain popularity if unblocked due to business regulations and the existence of already popular localized services [9]. China has nearly 1.34 billion people, about 73.19% or nearly 1 billion people in china have a mobile phone subscription, and about 38.4% have internet access, all as of 2011 [1]. The majority of Chinese have access to social media by mobile phone, which is where the majority of social media use lies in China. This can be understood from the larger base of users that have mobile phone subscriptions – currently the majority of China – while only a little over a third have internet access, which is only people who have access to the internet and not their own subscription like mobile phone users have.

One of the most popular services in China is a mobile social media network called QQ, which started allowing access to social media via cell phones in the 90's and still does [9]. Another network called Qzone, which was developed from the QQ user base, is similar to facebook [9]. QQ has 700 million users active monthly, while Qzone has 500 million users active monthly [9]. This means out of nearly 1 billion people who have mobile phones in China, almost 70% of them use social media. But this is not the only service used, other services include: Sina Weibo, a Twitter-like service, has 400 million users, Tencent Weibo, a Twitter-like service owned by the creators of QQ, has 200-250 million users, WeiXin, a voice-messaging service has 100 million users, Douban, a MySpace-like service has over 100 million users, and Renren, another facebook-like has 100 million users [9]. It is estimated that the combined total users of social media is about 1 billion Chinese [9]. This means nearly everyone who has a mobile phone in China is using it for at least one form of social media, and that over 70% of the population is using at least one form of social media. China differs greatly from most other countries in that it almost exclusively uses it's own social media services.

One of the few services used by China that is not local is LinkedIn, a professional social-networking site that is mostly used for business purposes. However, only about 2 million Chinese professionals use Linked-In [9]. Two million barely scratches the surface of the Chinese social media world, and just reinforces the fact that there are few outsiders in Chinese social media. Understandably, the amount of censorship in China such as blocking facebook and Twitter, and the almost exclusively localized social media services used in China leads to the Chinese people being largely cut off from direct international communication. Although some Chinese still communicate with the outside world, the majority remain inside their own localized services while being forbidden from using most international services by the government. This is one of the main issues in China versus Nepal and India. It would not be unheard of that the others have censored things, but China is famous for the lengths it goes to to censor The Internet.

There are political activists who attempt to use The Internet to express their views in China, but as detailed in a U.S. congressional report on Chinese censorship, not only are these people and their messages censored, but they are also detained, imprisoned for extended periods of time, and in some cases tortured [10]. The report also goes on to explain that localized social media in China is governed such that the state can easily censor people through it, that China has gone to great lengths in obtaining technology to track down and monitor online dissenters, and do not make it clear to their people what they consider illegal activities until they show up at their doors [10]. The extensive censorship and actions taken against those attempting to exercise free political speech helps explain why services such as facebook, YouTube, and Twitter are not allowed in China, while their own services that are built with censorship governance are the only options available.

One of the primary uses of social media is to find peers recommendations online for everyday consumer choices, partly due to a lack of trust in formal institutions [11]. This lack of trust in formal institutions by users of social media can be understood as a response to China's censorship of free speech and opposing views, the government itself being a ubiquitous formal institution. Among the users of social media in China, the main commercial uses of social media are: learning about products and services, sharing news and reviews about products and services, developing social circles, and reading others opinions [11]. This shows that many Chinese use social media for consumer purposes and to share their views on non-political topics with many different people they might not otherwise be able to reach. Even though censorship is a powerful, widespread machine in China, social media still manages to be ubiquitous, and the Chinese have developed their own social media services, many of which are used for consumer recommendations and non-political opinions.

India

India is a growing world power and a world leader in technology. As is expected in a country that is becoming increasingly important in the world stage and is a leader in technology, India is also a user of social media. According to data published by The World Bank for 2011, The population of India is nearly 1.25 billion people, 72% of which, or nearly 900 million, have a mobile phone subscription, while only about 10% or about 125 million Indians have Internet access [1]. Although Internet access is limited in India, the majority of Indians have mobile phone subscriptions. According to Indian Media, written by Adrian Athique, the majority of Indians who have Internet access are of privileged class and educated, and are living in urban technology hubs [12]. He also notes that an increase in mobile internet technologies is starting to allow Internet access to the lower classes via mobile phones [12]. Additionally, he goes on to point out that social media has started to become popular in India, including blogging about film and politics and as a means of personal expression, while he also brings up the importance of Internet cafes in bringing access to users in urban locations [12].

Despite limited access to The Internet by rural Indians, it has become a popular means of expression for those who are educated and of privileged class. According to socialbakers, India has about 61 million facebook users, which makes up about two thirds of the online population, but only about 5% of the total population [13]. Based on a report on Indian social media published by Open Source Media in December of 2010, facebook has become the most popular social media site in India, while some other popular sites include Orkut, – a Google service similar to face book (created long before Google+) – which was more popular than facebook in India until July 2010, and had nearly 9 million Indian users in 2009, LinkedIn, which had 3.4 million Indian users in November 2009, YouTube, which had 5 million Indian users in 2008, Twitter, which had 8 million Indian users by the end of 2010, various blogging services including Blogspot, and various SMS (Short Message Service, which is mobile phone texting) including local services SMSGupShup and Vakow [14].

Based on these numbers, it is clear that facebook has become a significant social media service, serving over half of Indian Internet users, while other sites such as Orkut, Twitter, Youtube, and LinkedIn are also popular services. Based on the growing trends of social media use, we can assume that these sites have gained many more users since the respective dates their user statistics were reported, with the exception of Orkut, which has largely been replaced by facebook. The importance of social media in India is further reinforced by it's use for political purposes. According to the Open Source Media report, The Congress party used YouTube as part of their 2009 election campaign, numerous politicians used blogging to reach young Indians during the same election, and it also included a photo showing the Indian Prime Minister, Dr. Manmohan Singh's facebook page [14]. In addition, it briefly discusses the use of social media in political activism including examples of social media pressuring traditional media into investigating Minister A. Raja of the IT and Communications ministry, eventually resulting in his resignation, as well as protests over civilian killings in Kashmir valley, declaring it an abuse of human rights [14].

The use of social media by politicians to reach out to India's youth and to support their electoral campaigns shows that politicians believe social media is important when it comes to connecting to the country. The use of social media by various bloggers also shows that political concerns are expressed through this channel, and in some cases result in action being taken, such as the resignation of the aforementioned IT and Communications Minister. Overall, social media has been quickly embraced in India despite limited Internet access. Although most Internet users are of privileged classes, the development of mobile networks has begun to increase the ability of the lower classes to access these same resources. A variety of social media services are used including facebook, YouTube, Twitter, LinkedIn, and Orkut. Social media is used for a variety of purposes including personal expression, blogging, politics and political activism, and film discussion.

Conclusion

Social media has been adopted quickly in China, Nepal and India. Indian and Nepalese have limited access to The Internet, but still use it for many purposes. China has adopted social media widely despite extreme government censorship, with most users accessing social media via mobile phone. Social media is used politically in all three countries, to protest the government failure to draft a constitution in Nepal, to question government actions in India and for politicians to reach the Indian people, and to express dissent in China, resulting in censorship and punishment by the government. India and Nepal have widely adopted the social media sites used internationally, while China has only been allowed to access localized services. Social media is also used for a variety of purposes including journalism, consumerism, sharing views with many people, and in finding educational resources. Although most of these countries have limited Internet penetration, the development of mobile Internet technologies is starting to allow lower classes to access social media, which is mainly used by the educated and privileged in India and Nepal. These countries all have adapted social media in similar and different ways, and are at different stages in their development of its use. Overall, despite the differences in who is able to use social media and for what, it has become a significant means of communication and expression in these countries.



Works Cited

[1] Data | The World Bank. The World Bank, n.d. Web. 10 Dec. 2012.    <http://data.worldbank.org/>. 
[2] Sharma, Ghanashyam, and Bal Krishna Sharma. "Leapfrogging in the Global Periphery: Popular Literacy Practices of Nepalese Youth Online." New Media Literacies and Participatory Popular Culture across Borders. Ed. Bronwyn T. Williams and Amy A. Zenger. New York, NY: Routledge, 2012. 151-66. Print.
[3] "Nepal Facebook Statistics." Socialbakers. Socialbakers, 2012. Web. 10 Dec. 2012. <http://www.socialbakers.com/facebook-statistics/nepal>.
[4] "Top Sites in Nepal." Alexa: The Web Information Company. Alexa, 2012. Web. 14 Dec. 2012. <http://www.alexa.com/topsites/countries/NP>.
[5] "Nepal Profile: Timeline." BBC News: South Asia. BBC, 31 July 2012. Web. 10 Dec. 2012. <http://www.bbc.co.uk/news/world-south-asia-12499391>.
[6] "Nepal's Youth Turn to Social Media in Constitution Campaign." Voice of America. Voice of America, 30 May 2011. Web. 10 Dec. 2012. <http://www.voanews.com/content/nepals-youth-turn-to-social-media-in-constitution-campaign-122860749/140124.html>.
[7] Ghimire, Bhumika. "Nepal: Social Media As A Civic Activism Tool." English GlobalVoices. GlobalVoices, 18 May 2011. Web. 10 Dec. 2012. <http://globalvoicesonline.org/2011/05/18/nepal-social-media-as-a-civic-activism-tool/>.
[8] "Facebook Most Popular Social Media Among Nepali Journalists." Nepal Monitor: The National Online Journal on Media and Public Affairs. Nepal Monitor, 24 June 2012. Web. 10 Dec. 2012. <http://www.nepalmonitor.com/2012/06/facebook_most_popula_1.html>.
[9] Fong, Henry. "5 Things You Need To Know About Chinese Social Media." Forbes. Forbes Magazine: CIO Network, 25 Oct. 2012. Web. 10 Dec. 2012. <http://www.forbes.com/sites/ciocentral/2012/10/25/5-things-you-need-to-know-about-chinese-social-media/>.
[10] China's Censorship of the Internet and Social Media: The Human Toll and Trade Impact : Hearing before the Congressional-Executive Commission on China, One Hundred Twelfth Congress, First Session, November 17, 2011. Washington: U.S. G.P.O., 2012. U.S. Government Printing Office. U.S. Government Printing Office, 20 July 2012. Web. 11 Dec. 2012. <http://www.gpo.gov/fdsys/pkg/CHRG-112hhrg72895/pdf/CHRG-112hhrg72895.pdf>.
[11] Magni, Max, and Yuval Atsmon. "Segmenting China's Social Media Market." Harvard Business Review. HBR Blog Network, 22 Aug. 2012. Web. 10 Dec. 2012. <http://blogs.hbr.org/cs/2012/08/segmenting_chinas_social_media.html>.
[12] Athique, Adrian. "Digitial India: Software, Services, and Cybercultures." Indian Media: Global Approaches. Cambridge, UK: Polity, 2012. 102-10. Print.
[13] "India Facebook Statistics." Socialbakers. Socialbakers, 2012. Web. 10 Dec. 2012. <http://www.socialbakers.com/facebook-statistics/india>.
[14] "OSC Media Aid: Overview of Leading Indian Social Media." Open Source Center. Federation of American Scientists, 21 Dec. 2010. Web. 10 Dec. 2012. <http://www.fas.org/irp/dni/osc/india-social.pdf>.

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